Our Mission
Mission Statement:
The Southerlands is committed and dedicated to providing exceptional service to our residents. We offer a gracious and secure lifestyle promoting growth, creativity and independence while respecting the dignity and fortitude of those living in our community.
Core values:
- Integrity: Preserving the ideals of honesty, good character, fairness, equality, and moral values.
- Genuineness: A personal quality that promotes sincere, honest, respectful and direct communication in an open and responsible way.
- Caring: Showing compassion and concern for others, looking after resident's physical, medical, and general welfare, expressing gratitude, kindness, and forgiving others.
- Trust: A quality whereby one is allowed to do something that exhibits confidence and behave responsibly, properly, honorably, and reliably. Ability to do the right thing, do what you say with or for another person.
- Respect: A quality where one feels or has an attitude of admiration and deference towards another, being considerate and thoughtful, tolerant of differences and able to deal peacefully with anger, insults, disagreements.
- Excellence: A quality of being outstanding and superior, not accepting of good or average, denotes a level of service by which our residents expect.
