Being a family owned and managed community, as well as the region’s premiere retirement community, The Southerlands is dedicated to the well-being and support of our guests because they are not just our guests… they are our family. The Southerlands is not just a community where people show up for work, but a place where they come and join their extended family. This is why it is important that The Southerlands uphold certain values in order to create the most positive and enriching environment for its family.
Our Values
- Integrity: Preserving the ideals of honesty, good character, fairness, equality, and moral values.
- Genuineness: A personal quality that promotes sincere, honest, respectful and direct communication in an open and responsible way.
- Caring: Showing compassion and concern for others, looking after resident's physical, medical, and general welfare, expressing gratitude, kindness, and forgiving others.
- Trust: A quality whereby one is allowed to do something that exhibits confidence and behave responsibly, properly, honorably, and reliably. Ability to do the right thing, do what you say with or for another person.
- Respect: A quality where one feels or has an attitude of admiration and deference towards another, being considerate and thoughtful, tolerant of differences and able to deal peacefully with anger, insults, disagreements.
- Excellence: A quality of being outstanding and superior, not accepting of good or average, denotes a level of service by which our residents expect.
